Employees can use their home laptop to connect to and administer their office PC using a remote desktop tool. Remote desktop software is a great option for standard office tasks. Instead, the expert can immediately view the problem on another computer and make changes to correct the settings. Remote desktop software is also a great option for customer support: users no longer have to describe their problems to support workers. Administrators can use their own PC to access settings on a server. ![]() It’s a great way to make configuration changes to servers without hardware devices such as monitors, keyboards, or even a mouse. One is being remote-controlled by the other. In essence, a remote desktop connects two different computers with one another.
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